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Built with precision and purpose.

Analytics & Business Intelligence•2023•11 months

Real-Time Analytics Platform for SaaS Multi-Tenancy

Built an analytics platform processing 500K+ events/second with sub-second query latency for SaaS analytics provider

Enterprise SoftwareTechnical Strategy

<1 second

Query Latency

Achieved sub-second latency for 99th percentile queries

500K+ EPS

Event Throughput

Handles 500K events per second with automatic scaling

60%

Cost Reduction

Infrastructure costs down 60% through optimization

12x

Storage Efficiency

12x compression ratio through columnar format

The Challenge

A B2B analytics company served hundreds of enterprise customers, each generating millions of events daily. Their existing stack couldn't keep up with event volume, leading to stale data and slow queries. Customers expected real-time analytics, not 10+ minute delays.

Our Solution

We redesigned the entire data infrastructure with focus on real-time processing: - Event streaming architecture using Kafka with 500K+ EPS throughput - Real-time aggregation using Flink for sub-second latency queries - Efficient time-series storage with columnar format and aggressive compression - Multi-tenant data partitioning with query isolation

Context

The analytics company had grown rapidly, acquiring many enterprise customers, but their data infrastructure hadn't scaled accordingly. Their pipeline processed events with significant latency, making it impossible to offer "real-time" analytics—a critical selling point.

Problem Statement

The legacy system had multiple bottlenecks:

  • • Events batched hourly, leading to 1+ hour delay

  • • Database queries often took 5-10 minutes for typical customer queries

  • • Storage costs were $2M/month for their event volume

  • • Multi-tenant isolation caused query interference

    Our Approach

    We designed a modern streaming-first architecture:

    **Ingestion Layer**

  • • Kafka cluster with 6 brokers across 3 AZs

  • • Topic partitioning strategy ensuring event distribution

  • • Schema registry for event validation

  • • Auto-scaling consumer groups

    **Processing Layer**

  • • Apache Flink for real-time aggregation

  • • Pre-aggregated metrics stored in time-series DB

  • • Materialized views for common queries

  • • Query result caching layer

    **Storage Layer**

  • • ClickHouse for time-series analytics

  • • Columnar compression achieving 12x reduction

  • • Automatic data tiering (hot/warm/cold storage)

  • • Separate analytical warehouse for complex queries

    Implementation Details

    The migration happened in phases: 1. Deployed new infrastructure in parallel (3 months) 2. Began dual-writing to old and new systems (2 months) 3. Gradual traffic migration with automatic failover (3 months) 4. Decommissioned legacy system (3 months)

    Each customer was migrated individually with their data fully validated before switching their queries.

    Results

    - Query latency dropped from 5-10 minutes to <1 second

  • • Infrastructure costs reduced 60% through compression and optimization

  • • Enabled new real-time features (alerts, live dashboards)

  • • Event processing now happens in milliseconds, not hours

  • • Successfully scaled from 200K to 500K+ events per second

    The company was able to use real-time analytics as a key differentiator, winning major enterprise customers who specifically required sub-second latency.

  • Client

    Analytics SaaS Company

    Industry

    Analytics & Business Intelligence

    Technologies

    Apache Kafka
    Apache Flink
    ClickHouse
    Elasticsearch
    Java
    Go
    Kubernetes
    AWS

    Key Results

    • <1 second

      Query Latency

    • 500K+ EPS

      Event Throughput

    • 60%

      Cost Reduction

    • 12x

      Storage Efficiency

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